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Customer Service Help Desk

We apologize that you are having a problem, please use the form below to open a help desk ticket and a customer service representative will contact you.

If you are just checking the status of your order and know your order number, Click Here

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Please give us your full school name that this pertains to. Like… LSU, College of Science
Optional, but speeds up the process if you have one.
Short description of issue so our system can route your request to the correct department. (Required)
Please tell us as much information as you can so we can better understand your problem so we can resolve it as fast as we can. (Required)
Do you have an image or pdf file to upload?

Customer Service Phone Number: 1-800-482-0321

Note: If you are a user of iCloud, iCloud automatically denies helpdesk emails as spam, please use a “non iCloud” email address so we can be sure you see the reply.