Customer Service Help Desk

We apologize that you are having a problem, please use the form below to open a help desk ticket and a customer service representative will contact you.

If you are just checking the status of your order and know your order number, Click Here

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Layout

Your Name

Required

Gradutes Name (if different)

Optional

Your Email, This is where our replies will come to.

Required

Phone

Optional

Which school is this refering to?

Please give us your full school name that this pertains to. Like… LSU, College of Science

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Order Number (if applicable)

Optional, but speeds up the process if you have one.

Subject

Short description of issue so our system can route your request to the correct department. (Required)

Message

Please tell us as much information as you can so we can better understand your problem so we can resolve it as fast as we can. (Required)

Do you have an image or pdf file to upload?

Because spam bots are geting smarter, you have to do math… sorry

Customer Service Phone Number: 1-800-482-0321

Note: If you are a user of iCloud, iCloud automatically denies helpdesk emails as spam, please use a “non iCloud” email address so we can be sure you see the reply.